OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
68 ratings and 38 comments received in the last 90 days.
07 June 2022
Laura looked after us very well
03 June 2022
Just first class service
30 May 2022
From the first contact by phone right through to picking up my new car Tom kept me updated through out. He was friendly, informative and knowledgable. He made the process engaging and fun and took the time to really understand my requirements.
30 May 2022
Everything was run and organised like clockwork.
27 May 2022
It was early and all ready to go when I arrived. I was kept up to date every step of the way.
17 May 2022
Tom King made it very easy.
17 May 2022
Sam took the time to make sure I got the car I wanted and kept me informed throughout the process
15 May 2022
Timescales set out from the start and car arrived early.
08 May 2022
There were bumps in the road so to speak but handled very professionally by izzie
13 June 2022
Always try to anticipate my needs
09 June 2022
Every member of staff I had contact with (on the phone & on the day in the sales/service area) were very friendly, helpful and informative. And a welcoming coffee after a long drive stuck in traffic hit the spot too!
08 June 2022
Service carried out promptly, vehicle returned within the hour and received complementary valet.
08 June 2022
Friendly, courteous staff; and the job was done to our satisfaction.
30 May 2022
Car returned promptly
29 May 2022
Always good service
28 May 2022
First class service, friendly, helpful and very efficient.
23 May 2022
Richard Marsh and his team always provide an excellent service
21 May 2022
Friendly, helpful staff
16 May 2022
Service booked in quickly and efficiently. Video and documentation to support work undertaken was interesting and informative.
11 June 2022
Process was clear & professional