OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
89 ratings and 71 comments received in the last 90 days.
28 June 2026
Sarah is very knowledgeable and helpful. Explained all the tech and opinions to me very well. She is an exceptional salesperson and delivered the car to me in the middle of a heatwave when I couldn't take it away with me due to dvla system problems.
18 June 2026
Sarah was amazing
17 June 2026
The whole experience was easy and kept fully informed by the helpful staff
17 June 2026
Very happy
16 June 2026
Our contact Tom King was very efficient in explaining the procedure and from that time stayed in touch each week to update us. He was also charming with our disabled son and made sure on the day of collection that he felt special.
14 June 2026
Dylan answered all of my questions, kept me up to date on the progress of the car and talked me through the main features of the car on handover. With a no pressure sale and test drive, I was able to make sure it was the right car for me.
09 June 2026
Excellent experience from start to finish. The team was professional, friendly, and efficient, making the purchase and delivery process smooth and enjoyable. I am very satisfied with the service provided. Especially Tom , who really helped us.
08 June 2026
The whole experience was really good. A friendly team who all worked well together and it made the whole buying process, easier and enjoyable.
03 June 2026
Tom was extremely responsive and helpful throughout the process.
07 July 2026
Staff customer service was excellent
06 July 2026
Great service as normal
05 July 2026
Ease of booking was good. Waiting time was good. Overall experience was excellent
04 July 2026
I was completely satisfied with the service from your staff. Tariro explained everything, as this is the first time I have had to bring my car in. Also liked how you could see the technician working on my car
03 July 2026
Because I was completely satisfied.
24 June 2026
This was an unscheduled visit on a busy Friday afternoon. Wesley in parts was very helpful and got us sorted out when our car was stranded on a country B road.
23 June 2026
The service provided was great, if a little pricey. The extra jobs I requested were not done in their entirety but otherwise a good job. ??
22 June 2026
The guy who greeted me was very helpful
21 June 2026
No issues, done on time, great customer service.
20 June 2026
Good prompt service
FIND Marshall Salisbury.
Address
- London Road, Salisbury, SP1 3YU
Opening Hours
- Mon–Fri:8:30-18:00
- Sat:8:30-17:00
- Sun:10:30-16:30
Phone
- 01722 626872
Salisbury and the surrounding areas, including Devizes, Andover, Warminster and Tidworth
Address
- London Road, Salisbury, SP1 3YU
Opening Hours
- Mon–Fri:8:00-18:00
- Sat:8:30-13:00
- Sun:Closed
Phone
- 01722 626881
Salisbury and the surrounding areas, including Devizes, Andover, Warminster and Tidworth
03 July 2026
The Salisbury team went above and beyond - nothing was a problem. From the very first initial telephone call with Joe the service was outstanding to the handover of the vehicle.