OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
86 ratings and 64 comments received in the last 90 days.
30 December 2025
Great service all round. Dealership met my requirements perfectly and was very flexible on price.
29 December 2025
Good experience
27 December 2025
First class service. Excellent service from Tom King in particular.
25 December 2025
Sarah was fantastic from start to finish! She was really helpful, knowledgeable and got me my dream car! She understood my needs and wants and answered all my questions well. She is the best car salesperson I have ever dealt with. Thank you, Sarah!
21 December 2025
Brilliant service throughout - customer service top notch. Nobody too pushy, just supportive and knowledgable.
16 December 2025
As above
01 December 2025
All due to your staff member. I worked in the motor industry for over twenty years at head office so am aware of the highs and lows.
28 November 2025
Just disappointing that due to sickness, I wasn't able to complete the process with Sarah - but Finn did an excellent handover.
26 November 2025
Answered all questions and explained in great detail everything we needed to know . Professional and very helpful
07 January 2026
Service advisor unable to explain what the scope/vehicle checks were and why I needed them when car had been in recently. Requested wash/vac and quote for body work repair. Neither completed. Charged for screen wash, should be complimentary with £378
06 January 2026
It was faultless in all respects.
06 January 2026
Staff helpful and polite
06 January 2026
Fault still not fixed despite numerous attempts.
18 December 2025
Always kept informed of progress. Easy to follow service video provided.
17 December 2025
Service carried out as expected - no oroblems
11 December 2025
Fixed problem quickly
11 December 2025
I felt like the customer care I was given was above and beyond expected. Very happy to help with a few of my questions as well and went out of their way to help me with my service history queries.
08 December 2025
Excellent service as always from Tariro.
08 December 2025
Helpful staff, I was kept well informed throughout.
FIND Marshall Salisbury.
Address
- London Road, Salisbury, SP1 3YU
Opening Hours
- Mon–Fri:8:30-18:00
- Sat:8:30-17:00
- Sun:10:30-16:30
Phone
- 01722 626872
Salisbury and the surrounding areas, including Devizes, Andover, Warminster and Tidworth
Address
- London Road, Salisbury, SP1 3YU
Opening Hours
- Mon–Fri:8:00-18:00
- Sat:8:30-13:00
- Sun:Closed
Phone
- 01722 626881
Salisbury and the surrounding areas, including Devizes, Andover, Warminster and Tidworth
03 January 2026
Everything went very smoothly and Sarah was so friendly and helpful