OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
112 ratings and 95 comments received in the last 90 days.
03 October 2026
We were provided with everything we need to know and the staff were very friendly, helpful and professional.
01 October 2026
Sarah was helpful i formative and solved any issues that arised
30 September 2026
Great service
29 September 2026
I have the car I like, it looks how I want it to look, it does everything I want it to do - and will no doubt surprise me with more - and I have it within 2 weeks of starting the search, with exemplary service to match.
29 September 2026
Very friendly and happy to answer all my questions
29 September 2026
Friendly service, regular updates
28 September 2026
Sarah the executive who sold me the car was simply lovely ,Helpful , Attentive ,Made the whole experience so nice. Warm and caring Thank you for making the collection so special. The video before. The collection from the station. The unveiling cerem
28 September 2026
Sarah and the team where just brilliant and we had a 1st class experience that made buy a new Mini very special :)
27 September 2026
From the first moment we walked into the showroom we were welcomed by Innes. He is a real asset to Mini, providing a level of service and professionalism that is rare to find these days. Very impressive young man!
08 October 2026
Very helpful and ketp informed through out.
07 October 2026
Efficient and courteous service from start to finish
05 October 2026
Engagement was good, the car was ready ahead of the stated time, friendly service. The website booking system is rubbish though - you pick a time and this isn't actually the time you get. This isn't the service teams issue though, they were good.
04 October 2026
Tia offered an excellent and complete service!
03 October 2026
No complaints satisfied
30 September 2026
Marshall Mini Salisbury service department have a great team. James the technician that carried out the service was excellent. Service advisor Tia gave me all the information I required and kept me updated with progress.
29 September 2026
Tia was very helpful
26 September 2026
Tariro Zvomuya always delivers exemplary service. His customer service skills are exceptional. I couldn't find fault in his support. The work to my Mini was completely satisfactory.
25 September 2026
Straightforward drop off and collection. Very friendly and helpful staff
24 September 2026
There was a hiccup with my initial purchase but Marshalls immediately sorted this out resulting in a very exciting buy
FIND Marshall Salisbury.
Address
- London Road, Salisbury, SP1 3YU
Opening Hours
- Mon–Fri:8:30-18:00
- Sat:8:30-17:00
- Sun:10:30-16:30
Phone
- 01722 626872
Salisbury and the surrounding areas, including Devizes, Andover, Warminster and Tidworth
Address
- London Road, Salisbury, SP1 3YU
Opening Hours
- Mon–Fri:8:00-18:00
- Sat:8:30-13:00
- Sun:Closed
Phone
- 01722 626881
Salisbury and the surrounding areas, including Devizes, Andover, Warminster and Tidworth
10 October 2026
Sarah was very professional, likeable and knew the product well