OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
104 ratings and 77 comments received in the last 90 days.
03 May 2025
I walked into the shop not really liking mini models however, once I test drove the mini countryman I fell in love with it.
17 April 2025
Friendly, helpful staff. Didn't try and push additional products on me
03 April 2025
I have no complaints at all
03 April 2025
Again very helpful and explained everything well
02 April 2025
Everything was made easy and sorted out efficiently.
28 March 2025
Great communication from Mini Salisbury, especially Dylan Butler & Jonny Saunders. Very clear & responsive throughout the whole process.
27 March 2025
As always its been a very good experience
11 March 2025
Communication could have been a little bit better. apart from that very satisfied
11 March 2025
Sarah Philips Chirwa was there to help at all times and made it all easy . no stress
14 May 2025
Easy to find and prompt
12 May 2025
Prompt phone calls after a part was on back order
10 May 2025
All was done as it should be
08 May 2025
Very efficient
07 May 2025
Would highly recommend George
07 May 2025
.
05 May 2025
I was offered a complimentary wash but when I looked it was left MUCH WORSE than when I brought it in to be serviced I WILL NEVER ACCEPT AGAIN!!!
30 April 2025
Firstly, you fixed the problem. Then I was kept updated regularly which was helpful.
30 April 2025
Amazing customer service and went the extra mile to find a tyre elsewhere as you didn't have one in stock which flagged up at the service.
29 April 2025
Great people to deal with
05 May 2025
The staff I dealt with with were helpful and informative answering all of my queries.