OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
95 ratings and 71 comments received in the last 90 days.
30 May 2025
Felt relaxed and not rushed
24 May 2025
Helpful, friendly, with you every step of the way
20 May 2025
Very pleased!
05 May 2025
The staff I dealt with with were helpful and informative answering all of my queries.
03 May 2025
I walked into the shop not really liking mini models however, once I test drove the mini countryman I fell in love with it.
17 April 2025
Friendly, helpful staff. Didn't try and push additional products on me
03 April 2025
I have no complaints at all
03 April 2025
Again very helpful and explained everything well
02 April 2025
Everything was made easy and sorted out efficiently.
08 June 2025
Good service and on time
07 June 2025
Service and MOT compleated as expected, car was cleaned, but looked like a really rushed clean. Noy vacuumed in the back at all
05 June 2025
The promised courtesy vehicle was not available but they did tell me a few days before so that was not a major issue
02 June 2025
Excellent service from Tariro and one of the best customer service experiences I have had with Marshall
02 June 2025
Courteous service with complimentary clean which is always very much appreciated
26 May 2025
Great service.
26 May 2025
Easy to book service. Friendly staff.
26 May 2025
Again, good customer service.
25 May 2025
First time using this service, received a video of service which was excellent
24 May 2025
My car came in because of a recall, didn't expect them to check tyres and brakes to. Which they did at no cost to me
03 June 2025
friendly and approachable staff which ensured a pleasant experience from ordering and recieving my new car.