OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
79 ratings and 55 comments received in the last 90 days.
04 February 2026
I've brought mini's from Marshall Salisbury before
01 February 2026
Fantastic experience throughout the process thank you
23 January 2026
Great
23 January 2026
Excellent team. Great sales support from Tom
22 January 2026
Pleased with attention of detail & care shown
09 January 2026
Picked up new car on 18th December, but centre screen went blank 3 days later, and because of Xmas this could not be looked at until January 2nd. We have currently lost confidence in the car! No explanation for this has been given.
03 January 2026
Everything went very smoothly and Sarah was so friendly and helpful
30 December 2025
Great service all round. Dealership met my requirements perfectly and was very flexible on price.
29 December 2025
Good experience
11 February 2026
They identified the issue and fixed my car
08 February 2026
Unless and lied and I still do not have my car back nobody know what is happening awful company and awful cars.
04 February 2026
Repair was done very efficiently
04 February 2026
.
03 February 2026
Wesley was completely brilliant and very helpful, and the car is driving much better post-service - thank you. The cost came as a shock though and the complimentary clean hadn't been carried out which is disappointing.
03 February 2026
I waited 10mins to be served when i first arrived, other customers that arrived after me where served first. When i picked up the car the warning light appeared and it had to go back for investigation which was resolved that day (c15 mins later)
02 February 2026
Very friendly and professional
31 January 2026
Efficient service
30 January 2026
I had a recall on my new mini cooper to refit a front passenger seatbelt. Twice I was sent away with a seat belt that locked and was clearly faulty and unusable. Finally a new one was ordered which is satisfactory.
30 January 2026
The service staff were great
FIND Marshall Salisbury.
Address
- London Road, Salisbury, SP1 3YU
Opening Hours
- Mon–Fri:8:30-18:00
- Sat:8:30-17:00
- Sun:10:30-16:30
Phone
- 01722 626872
Salisbury and the surrounding areas, including Devizes, Andover, Warminster and Tidworth
Address
- London Road, Salisbury, SP1 3YU
Opening Hours
- Mon–Fri:8:00-18:00
- Sat:8:30-13:00
- Sun:Closed
Phone
- 01722 626881
Salisbury and the surrounding areas, including Devizes, Andover, Warminster and Tidworth
10 February 2026
Sarah was attentive, informative, friendly and professional . We felt at ease and confident that our purchase was what we wanted. She also kept us up to date on the progress of our order. Very unlike the poor experience we had Mini Chandlers Ford.