There were bumps in the road so to speak but handled very professionally by izzie

I admit there were delays. However that wasn't the mini centres fault. They kept us up to date constantly and very helpful throughout.

Reliability of service

Delivery very slightly over predicated date but kept informed at all times of delivery situation.

Service reception (Sarah) was excellent. Quickly identified and overcame an earlier admin error & ensured all of my details were correct. Service was promptly carried out & car washed & hoovered for me. Service report was well documented.

Excellent courteous service

Everything I wanted ... happened.

Prompt timely service. We'll looked after while I attended. Given space to work

From when I entered the building; to reception; the person who looked after me; the service manager who came out to speak to me; the pleasant waiting area incl coffee etc; to explaining the work completed; to video, with commentary; all was perfect.

Also brilliant friendly service

Car Is great. Sixth mini and still happy

Always made very welcome

The service is completed to a very high standard and the waiting area is comfortable. The people at Marshall Salisbury are a pleasure to deal with.

Everything completed on time, we were kept informed before, during and after the service. Overall a great experience.

Fabulous

Was well look after every time!

excellent service

Very good service

Personal service

Able to repair my car within a couple of days.

Job completed as expected

Service done as discussed and in time period agreed.

Very helpful and friendly service. Prompt return of the car which had been thoroughly ckeaned

Customer service excellent, explanations of servicing requirements and any issues excellent.

Tom was great throughout the process. Kept me up to date and handover was easy. He followed up afterwards to check everything was okay and to see if I had any questions.

The lady who took care of me during my car service couldn't have been more helpful, informing me of the service plan which would help me save 100s of £££ - needless to say I signed up immediately!

Great customer service and reliable

Very pleasant experience.

Mini keep me updated every step of the way

Everything they said l needed was completed satisfactory

Excellent service

A pleasure to visit and after sales excellent

Well trained and polite staff. Effortless for me.

Very impressed with the level of service and support very helpful

efficient service.

Always helpful and polite. Booked in quickly and feel well looked after. I asked for some extras and nothing is ever too much trouble.

All done online. Izzie Cetintas from Marshall MINI was so helpful. All info was provided. No pressure. Easy.

no issues, it was a recall, disappointed I had to bring the car back but the service was excellent

Under difficult circumstances of supply we were updated as much as possible and any queries we had were dealt with very well

Excellent service, second visit to this branch.