Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2
01722 441206

Customer Reviews.

service

5

much better than renault or mercedes just efficient and helpful

10 April 2018

service

5

No issues, quick and top service

09 April 2018

sales

5

Nick and Tom King could not have been more helpful.

07 April 2018

service

3

See above. Once at the Service Dept all was fine but getting the appointment sorted was mayhem

06 April 2018

service

5

Fast and efficient service

05 April 2018

service

4

Completed the service in time and no dramas

05 April 2018

service

3

I attended and asked to have some damage repaired. Despite the receptionist taking a photo and phoning back with a quote the job wasn't complete as the rim of the headlight also had damage but the receptionist tried to infer it was my fault

05 April 2018

service

5

Everything done to my satisfaction

05 April 2018

service

3

My car had a health check where issues were highlighted. One was damage to a tyre which was now illegal. I went to my regular tyre dealer who checked and informed me this was not the case at all, the tyre was ok, the damage did not affect it's use.

04 April 2018

service

5

Only having had two mots as yet we are fully satisfied with the service so far. Will be going in for service soon.

03 April 2018

service

5

Richard Burton was really helpful at all timed

24 March 2018

service

2

Dreadful waiting time and grumpy check in staff.

15 March 2018

sales

5

Great

13 March 2018

service

5

Clean carThorough paper report Polite staff

06 March 2018

service

5

Everything was as expected especially helpful staff,service explained in detail

03 March 2018

service

3

The service was on time, but renovations to the Mini workshop meant sharing with BMW. If I was told about that before when I booked the service, I would have made other arrangements.

01 March 2018

service

5

Informed early of the requirement to book; courteous and knowledgeable staff

01 March 2018

service

5

Problems solved quickly

22 February 2018

service

5

Everything done to a very high standard

22 February 2018

sales

5

We dealt with the same member of staff throughout and car was delivered earlier than promised.

21 February 2018

service

1.5

1) Despite booking & car being leased from Mini Salisbury, the customer name and address on the service form were wrong - name was Gibb and house number incorrect.2)Requested Countryman courtesy car as considering upgrade, given BMW no reason provid

21 February 2018

service

2

Booking in and getting the car when text it was ready was a time consuming process

20 February 2018

service

5

Good customer focus

20 February 2018

service

5

complete professionalism shown by Marshalls, the way we are asked to sit in the reception area, help ourselves to coffee etc. Also while the Health check is being carried out, we were sent a video of the car being checked

20 February 2018

service

5

From the moment of booking to completion of service everything was excellent. Comfortable waiting area and first class representitives( as always).

19 February 2018

service

4

The service was completed within the time stated

17 February 2018

service

5

Because the service did what it said on the tin

16 February 2018

service

2.5

See above. In the event, the problem with my car was minor. But I didn't need a video to demonstrate that, I needed my car to be available to collect at the agreed time. It was available, but the keys could not be found.

13 February 2018

service

5

The issue I have with my car was quickly and easily solved.

12 February 2018

service

2

very petty treatment towards us, regarding to top up fuel on hire car which we only went 10 miles. this was repeated a few times and felt like we were back at school.

10 February 2018

service

5

They dealt with all my requests for which I was very grateful

06 February 2018

service

4

All done on time

06 February 2018

service

5

Informative health check video. Staff pleasant and polite

03 February 2018

sales

5

This is my 4th brand new car and the level of service was brilliant. The team at mini made me feel so welcome and delivered on making me the best possible deal. The team went above and beyond to ensure I got what I wanted

30 January 2018

service

3

The fault regarding the steering lock is referred to on the internet as a common fault but Marshalls claimed there are 'No known technical documents or cases available' How can this be?

28 January 2018

service

4

I would have give a 5/5, however when I called the garage to discuss the issue, someone said they would call me back....I decided to visit the garage as passing the next days, had the bulb replaced and then had the call from the day before returned..

26 January 2018

sales

5

I’m completely satisfied with my overall experience, polite and welcoming staff very helpfulWith any questions which made my purchase a very enjoyable experience.